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Job Category
Services
Job Description
- Office 365 Management
- Installing, configuring, maintaining, and updating the Teams/SharePoint platform.
- Adding users (Active Directory), controlling access to document libraries, setting permissions, assign and manage proper licensing.
- Develop policies and processes for cloud app security and handling O365 account alerts and multifactor authentication.
- Manage and support Office 365 applications, such as OneDrive, Azure, Exchange, or other licensed O365 features.
- Create policies around the proper use of Office 365 services and support.
- Keep up to date with SharePoint developments and performing version updates and upgrades.
- Implement compliance and enforce ownership of applications and site content with stakeholders.
- Technology Development and Deployment
- Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.
- Develop reports for management, with potentially multiple data sources both inside and outside of Office 365.
- Vendor Management
- Interfacing with 3rd party vendors.
- Own vendor relationships
- End-User Support
- Respond to and manage support tickets in the SolarWinds system
- Continuous Improvement
- Drive Customer and Employee Success by seeking opportunities for improvement.
Skills
- 5+ years SharePoint/Teams experience required.
- 2+ years experience as a SharePoint/Teams administrator, 250+ Users.
- Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups.
- Basic scripting and development skills using PowerShell.
- Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences.
- Extensive experience with management and troubleshooting tools, such as PowerShell, Reporting tools, ULS logs, etc.
- Contributes to overall team goals and project management through effective communication, a positive attitude, and team collaboration.
- Microsoft certified in one or more O365 technologies. Azure, SharePoint, Teams, O365 platform.
- Experience with advanced O365 E3 or E5 business functionality a definite plus. DLP, Intune, Defender, endpoint management, etc.
About The Business
Mezzan Holding Co.is one of the leading food, healthcare, and consumer conglomerates in the Middle East with a celebrated heritage of over 75 years.
Headquartered in Kuwait with direct operational activities in Kuwait, UAE, Qatar, Saudi Arabia, Iraq and Jordan
Mezzan Holding Co:
- Employs 8,500 people (50+ nationalities)
- Distributes over 34,000 Stock Keeping Units (SKU)
- Serves over 100,000 meals a day in Kuwait, Qatar and the UAE through its catering business.
- Has a total of 130,000 square meters in food, beverage and FMCG manufacturing facilities in Kuwait, Qatar, UAE.
- Represents some of the biggest names in the FMCG and healthcare industries.