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Job Category
Services
Job Description
- Office 365 Management
- Installing, configuring, maintaining, and updating the Teams/SharePoint platform.
- Adding users (Active Directory), controlling access to document libraries, setting permissions, assign and manage proper licensing.
- Develop policies and processes for cloud app security and handling O365 account alerts and multifactor authentication.
- Manage and support Office 365 applications, such as OneDrive, Azure, Exchange, or other licensed O365 features.
- Create policies around the proper use of Office 365 services and support.
- Keep up to date with SharePoint developments and performing version updates and upgrades.
- Implement compliance and enforce ownership of applications and site content with stakeholders.
- Technology Development and Deployment
- Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.
- Develop reports for management, with potentially multiple data sources both inside and outside of Office 365.
- Vendor Management
- Interfacing with 3rd party vendors.
- Own vendor relationships
- End-User Support
- Respond to and manage support tickets in the SolarWinds system
- Continuous Improvement
- Drive Customer and Employee Success by seeking opportunities for improvement.
Skills
- 5+ years SharePoint/Teams experience required.
- 2+ years experience as a SharePoint/Teams administrator, 250+ Users.
- Knowledge of Microsoft Security using Active Directory, Azure AD, and Office 365 Online groups.
- Basic scripting and development skills using PowerShell.
- Demonstrated focus on customer service skills and ability to communicate clearly and effectively to a wide variety of audiences.
- Extensive experience with management and troubleshooting tools, such as PowerShell, Reporting tools, ULS logs, etc.
- Contributes to overall team goals and project management through effective communication, a positive attitude, and team collaboration.
- Microsoft certified in one or more O365 technologies. Azure, SharePoint, Teams, O365 platform.
- Experience with advanced O365 E3 or E5 business functionality a definite plus. DLP, Intune, Defender, endpoint management, etc.
About The Business
Mezzan Holding Co.is one of the leading food, healthcare, and consumer conglomerates in the Middle East with a celebrated heritage of over 75 years.
Headquartered in Kuwait with direct operational activities in Kuwait, UAE, Qatar, Saudi Arabia, Iraq and Jordan
Mezzan Holding Co:
- Employs 8,500 people (50+ nationalities)
- Distributes over 34,000 Stock Keeping Units (SKU)
- Serves over 100,000 meals a day in Kuwait, Qatar and the UAE through its catering business.
- Has a total of 130,000 square meters in food, beverage and FMCG manufacturing facilities in Kuwait, Qatar, UAE.
- Represents some of the biggest names in the FMCG and healthcare industries.
Job Details
Preferred Candidate
Mezzan Holding Company
Founded in 1999, Mezzan Holding Company is considered to be one of the largest diversified conglomerates in the Middle East. Together with its affiliated companies, Mezzan Holding Company has been a market leader in providing quality agriculture and consumer manufacturing, distribution, and recycling services for over half a century. It has set new standards for production and delivery that satisfy both clients and end-users. Mezzan Holding Company represents a rich Kuwaiti legacy of strong principles, which founder Jassim Al Wazzan practiced and inspired in his sons and employees. With a portfolio of many of the Middle East’s most respected and recognized brands, Mezzan Holding Company continues to deliver the highest quality services and products, productive and profitable partnerships, and an unparalleled commitment to provide the best for the communities in which it operates.